Sep 12 LG tells reporters the investigation is “not true.” Gamers Nexus answers the same day. Watch
LGSpyware A consumer alert by Critical Error Computing
Consumer alert · LG

You plugged in a monitor. Windows installed adware

No prompt. No licence screen. Nothing in Programs and Features. The pictures below are LG's own.

Am I affected? Remove it
An LG monitor in a dark room showing red pixel text: YOUR MONITOR IS WATCHING YOU.
By Critical Error Computing · Updated
32 secCable in, LG's app installed.
0Prompts, windows or licence screens.
9 moStill updating after the monitor was gone.
40 daysSince LG said it would start asking first.
LG's own screenshot The LG Monitor App Installer window: a list of four LG apps with Install buttons, an Install All button, and a toggle labelled PC önyüklemesinde Otomatik Başlatma switched on.
This is the thing. LG photographed it for its own Microsoft Store page: four more LG programs queued up, one button that takes all of them, and a switch that starts it every time the PC boots. None of it appeared on the machines we tested, or on the one Gamers Nexus tested. The install arrives through Windows Update. The first thing anyone sees is a McAfee ad. Screenshot: LG Electronics, Microsoft Store listing
On by default A close crop of the installer's toggle, labelled PC önyüklemesinde Otomatik Başlatma, switched on.
PC önyüklemesinde Otomatik Başlatma — start automatically when the PC boots. Blue means on. LG serves these Turkish captures to every English-language store, which tells you how closely anyone has looked at this listing.
Tüm Kurulum → install all A close crop of the installer's app list: OnScreen Control, LG Switch, LG Calibration Studio and Dual Controller, with Install and Run buttons and an Install All button.
OnScreen Control, LG Switch, Calibration Studio, Dual Controller. Two carry a Tavsiye edilen badge — recommended. A monitor utility that arrives with a software catalogue attached.
Microsoft's listing, today
The LG Monitor App Installer icon: a pink download arrow in a rounded square.

LG Monitor App Installer

LG Electronics Inc. · 23.6 MB · on the Store since June 16, 2023

★★★★★ 1.0 from 431 ratings

Permissions Microsoft prints on the page: “Uses all system resources.” Then: access your internet connection.

The package Microsoft ships under that name is LGElectronics.LGMonitorApp — the same one sitting on affected PCs, and the one the commands further down take off. Figures read from Microsoft's own store listing, September 13, 2026
31 of 32 boots Gamers Nexus video thumbnail: DO NOT BUY.
A $1,200 UltraGear served a McAfee ad on 31 of 32 boots — a 30-day trial that renews at $39.99 a year. That is the business your monitor signed you up to. How the install works → Gamers Nexus, July 16
216,000,000 televisions Gamers Nexus video thumbnail: 216,000,000 Spy TVs.
The same company's TVs map the room, log audio with the screen off, and ship about 4GB a month. Over HDMI alone, one set fired 20 packets a minute at LG's ad arm, with a location good to the nearest major road. LG, six days later: “The claims made in the recently published video are not true.” What was found → Gamers Nexus, September 6 · LG statement, September 12

Am I affected?

This is the icon you're hunting for. Pink download arrow, listed as LG Monitor App Installer.

  1. Settings → Apps → Installed apps. Search LG Monitor, then McAfee. Either one you didn't install yourself means you were hit.
  2. Win+R → perfmon /rel. Look for LGElectronics.LGMonitorApp.
  3. Techs: pnputil /enum-drivers. LG entries mean the machine is still armed even if the app is gone.

Get it off

Two steps. Do only the first and the next LG panel brings it back.

1. The app

Get-AppxPackage -AllUsers LGElectronics.LGMonitorApp | Remove-AppxPackage -AllUsers

2. Both delivery packages

pnputil /enum-drivers
pnputil /delete-driver oemXX.inf /uninstall

Find the two LG Electronics entries — lgmonitorappextension.inf and lgmonitorappsoftwarecomponent.inf — and delete each by the oemXX.inf name Windows gave it. Windows Home, and the caveats → · On a TV →

19 monitors trigger it

34WQ73A34BQ77QC27BQ85U27UQ750 28MQ75027GR83Q27GR93U32GR93U 27UQ850V32UQ850V32GR75Q27GS85Q 32GS85Q27BA85024BR750E27UP850 24BA85024BA75027BA750

51 hardware IDs, read out of the LG package on our own machine. The models in the headlines aren't in this revision, so the real list is longer. Seen another one? Tell us.

What's happened

  1. LG: the claims “are not true.” Gamers Nexus answers the same day.
  2. “216,000,000 Spy TVs.” The findings →
  3. LG says it will let customers decide whether to install it. Full text →
  4. LG denies. Microsoft kills the pop-up. Neither mentions the install. Claim by claim →
  5. Gamers Nexus publishes “DO NOT BUY.”
  6. First complaint on Microsoft's forum. Nobody acts for twenty months.

Every video and article, in order →

Got hit? Send receipts.

Monitor model, Windows build, install date, app version, and the date of your first pop-up.

(Get-AppxPackage -AllUsers LGElectronics.LGMonitorApp).Version

Most useful right now: plug an affected panel into a Windows machine and tell us whether anything asked you first.

lgspyware.com@gmail.com
Critical Error Computing Custom gaming PCs, built by humans · Humble, TX

We build and support computers for a living. When hardware starts installing adware on our customers' machines without asking, it lands on our bench — so we pulled it apart and published what we found. The television work is Gamers Nexus's and we credit it as theirs. More about CEC ↗